Love City Community Network is pleased to announce our partnership with Viya to
provide the residents of St. John, relying on our network, with high-speed Internet.
While evaluating several options to maintain critical connectivity to the Internet, Viya
impressed us immediately with their approach of taking the time to understand our
non-profit’s business needs, technical requirements, and budget. Ultimately our
decision to choose Viya was a technical one. With our experience gained in the wake of
the catastrophic damage caused by Irma and Maria, we needed to make sure that the
partner we chose to serve our network had multiple upstream carrier relationships for
redundancy. Viya’s network diversity means that issues affecting a single off-island
carrier won’t adversely impact our network on St John, as they can quickly reroute our
traffic in the event of a failure.
Viya was also ready to offer support for next-generation technologies like IPv6 and
accommodate our complex technical requirements for BGP routing using LCCN’s IPv4
address space. BGP allows us to host critical infrastructure such as a DNS root server on
St. John and also gives us the potential to reroute our network to a satellite in the event
of another unprecedented loss of infrastructure.
With our long-term partnership with Viya secured, we can finally direct our focus to
urgent tasks such as improving coverage to underserved parts of St John like Coral Bay
and the East End, hardening our network, and testing new technology like our portable
off-grid power systems.
LCCN thanks everyone at Viya who went the extra mile to put an agreement in place and
activate our circuit in less than 24 hours after we finalized it. From their St. John lead
field technician, Travis Rogers, who was responsible for the impressively fast fiber
installation, to their expert network engineers who assisted us with provisioning and
testing, and business leaders and executives who extended a very generous offer – it’s
been an incredible show of support for our mission. LCCN was built from the ground up
with the premise of people helping each other, so we’re proud to be working with the
people that make up Viya. Our staff on St. John know that we’ll never have far to walk
for support if we need it.